To File an Arbitration Complaint

 

Every DAOR member is required to settle their monetary disputes through the use of our Arbitration program.  Members submit to DAOR an arbitration request including a summary of the events along with a filing fee of $250.00.  The DAOR staff will then contact the respondent and request a response.  A hearing will be scheduled with a 21 day notice, and three qualified tribunal panel members from our Professional Standards Committee will hear your case and come to a conclusion. 

 

An arbitration complaint must be filed within 180 days from the close of escrow, or 180 days from the time the facts giving rise to the dispute occurred.  If an arbitration complaint is filed against a salesman, the salesman’s broker must also be named, since all monies are paid to the broker.

 

First step – Determine who you are complaining against. 

• If you are a member of DAOR, or a member of the public, and you have a complaint against a DAOR member, we can process this complaint.  

 

• If you are a member of the DAOR, and you have a complaint against another agent in your office, we cannot process your complaint, you must inform your broker.

 

• If you are a member of the DAOR, and you have a complaint against a member of another association of Realtors® (or visa-versa) you must file your complaint with CAR’s InterBoard Arbitration at 213-739-8200.

 

• If you are a seller or buyer, we cannot process your complaint, please go back one page and enter “Buyer/Seller Services”.

 

Second Step – Open the A-1 ( Agent to Agent form) or P-1 (Public to Member)

 

For any questions, do not hesitate to contact evp@daor.com .